Council of the Southern Mountains

                                       

COUNCIL OF THE

SOUTHERN MOUNTAINS

2020 Annual Report

“BRINGING OPPORTUNITIES WITHIN REACH”

148 McDowell Street

Welch, WV  24801

304-436-6800

704 Bland Street

Bluefield, WV  24701

304-327-5305

                    Message from Claudia Via,CSM Board President   Claudia ViaI have always strived to have our savior hold my hand and lead me without fear.  As our lord leads and comforts me, I am emboldened to extend my hands to help those not as blessed. The Council of the Southern Mountains provides the hands of dedicated staff members to give a “hand-up” to those who are weak, tired, hungry and oppressed.  These strong hands are driven to ensure those without food are fed, those without shelter are housed, those without heat are warm and those without hope are shown there is a light of deliverance rom despair.  We hold fast to our neighbors that believe that they do not have a voice.  Those hands are then placed on their shoulders for reassurance so the promise of dignity.  These warm hands are to give them courage to begin to speak for themselves and understand that their fear can be replaced with hope. This agency exists to extend loving hands that will cradle those less fortunate until they have skills to form a fist of self-reliance.   I am fortunate to serve as the President of the Board of Directors of the Council of the Southern Mountains.  The hands of the people that work here are calloused from the hard work of helping people achieve dignity and this dignity eliminates the fear of some of life’s hardships. For those we serve, do not fear.      Claudia Via

TABLE OF       CONTENTS Message from the President of the CSM Board of Directors Message from the Executive Director Mission and Vision Statement Overview of CSM Services No Heat Emergency Assistance Program Title XIX Waiver Services Foster Grandparent Program Community Services Family Day Care Feeding Program  Bill Pay Services Retired and Senior Volunteer Services Senior Companion Program Financial Management CSM Training Program Consumer Satisfaction Survey Results McDowell County Federal Credit Union CSM Board of Directors CSM Social Media 2020 CSM Employee of the Year Agency Mantra: There is a destiny that         makes us all brothers,As none go this way        alone.For all that we place                                                                                             into the lives of others, Comes back into our own.                                                                             

  -Edwin Markham

2020 CSM PROGRAMS OVERVIEW
The Council of the Southern Mountains currently implements the following programs, in which 2,686 unduplicated individuals were served, along with the total number served and Results Oriented Management Accountability Goals addressed since the last Needs Assessment.
Program Name Service Area (County) Service Provided Number Served Youth Exposure Series McDowell Youth ages 6-18 participate in recreational/ educational activities. Due to the Covid virus, all trips in 2020 were cancelled.  Staff distributed PPE to qualified youth to help them return to school and participate in the community.21 Wholesale Buyers Club McDowell Individuals participate in   co-op programs to promote economic assets enhancement 30 Volunteer Income Tax Assistance McDowell Provide free tax assistance to low income families 660 Title XIX Waiver McDowell  Mercer Provide community care to individuals with a disability32RSVP McDowell  Wyoming  MingoRaleigh Overall Service Volunteers366 Assist communities in maintain neighborhood watch groups 50 Volunteers Under 55 Food Pantry McDowell Provide nutritional services to low income people 500 Credit Union McDowell Provide saving opportunities for residents 35 Fitness Center McDowell Provide health facility for McDowell County residents 50 Family Day Care Food Program McDowell Wyoming Provide nutrition education to family day care providers 8 Foster Grandparent  ProgramMcDowell, Raleigh Mercer, Mingo Wyoming, Summers Monroe Volunteers provide  one-on-one services to special needs children 63 Bill Pay  McDowell Provide accessibility to allow residents to pay their bills. 400 Emergency Utility Program McDowell Provide assistance to low income families for emergency heating assistance 92 Traumatic Brain Injury ProgramMcDowellProvide Case Management and arrange for home assistance to those affected by a brain injury.1Tourism/Economic Development McDowell Promotes recreational/ educational tourist attractions visitmcdowellcountywv.comheadofthedragonwv.com2,000 Right From The StartMcDowellWyomingMercerProgram assists pregnant mothers and babies lead healthier lives20FEMA/EFSPMcDowell Emergency Food and Shelter Program to supplement food.100Covid Case ManagementMcDowellComprehensive referral and assistance to those affected by Covid25